Active Communities
Digital Champion
Ongoing opportunity
What is the role?
Who are they?
What can I gain?
Where?
When can I volunteer?
Any requirements?
ROLE DESCRIPTION
Digital Champion - support individuals—often older adults or those with limited digital access—to develop essential digital skills. The goal is to empower people to use technology confidently and safely in their daily lives.
🛠️ Key Responsibilities
- Provide one-to-one or group support in using digital devices (smartphones, tablets, laptops)
- Help learners:
- Turn on and navigate their devices.
- Connect to Wi-Fi and understand internet safety.
- Set up and use email, messaging apps, and video calls.
- Access online services (e.g. NHS App, banking, shopping, job applications, google apps,)
- Promote the benefits of being online and staying connected.
- Offer patient, learner-led guidance tailored to individual needs.
- Support sessions in Station Seven Johnstone, PA5 8DY or Community Space, Gallowhill, Paisley, PA3 4SF.
🎯 Skills & Qualities Needed
- Effective communication and listening skills.
- Patience, empathy, and adaptability
- Confidence using common digital devices and apps.
- Ability to explain tech concepts clearly and simply.
- Enthusiasm for helping others and making a difference.
📍 Location & Time Commitment
- Sessions typically take place in Station Seven Johnstone, PA5 8DY or Community Space, Gallowhill, Paisley, PA3 4SF.
- Flexible hours - most volunteers offer around 8 hours per month.
- Bus travel expenses will be re-imbursed.
ABOUT THIS ORGANISATION
Active Communities is an award-winning health and wellbeing charity in Renfrewshire. We change lives every day through our inclusive community space and range of programmes that inspire, motivate and keep people connected.
Our Vision - Our vision is to create happy, healthy communities in Renfrewshire that help people of all ages and abilities feel good about themselves
Our Mission - Our mission is to empower local people by inspiring, supporting and enabling them to improve their health and wellbeing.
We’re building an active, healthy and inclusive community that people want to be part of.
Connecting the Community - Active Communities
WHAT COULD YOU GAIN?
Digital Creator – Make a Direct and Visible Impact:
The most rewarding part of being a Digital Champion is seeing the "lightbulb moments" when someone you're helping finally understands a new skill. You'll directly contribute to improving someone's life by helping them connect with family, apply for jobs, access online services, or stay safe on the internet.
Gain a Sense of Purpose and Fulfilment: Using your skills to empower others and reduce digital exclusion is incredibly fulfilling. You'll feel a strong sense of purpose knowing that your time is helping to bridge the digital divide and make technology more accessible to everyone.
Build Confidence and Self-Esteem: The act of teaching and helping others can significantly boost your own confidence. As you see your learners' progress, you'll feel a sense of accomplishment and pride in your ability to make a difference.
Connect with Your Community: Digital Champion roles are often based in local libraries, community centers, or other public spaces. This gives you a great opportunity to get to know people in your area and become a more active and engaged member of your community.
WHERE?
Station Seven, 7 Quarry Street, Johnstone, PA5 8DY for the following posts - Digital Champion
Gallowhill Community Centre, Paisley, PA3 4SE for the following posts - Digital Champion
WHEN CAN I VOLUNTEER?
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SKILLS/EXPERIENCE REQUIRED
This role will require a patient and empathetic individual with a social foundation in basic digital skills, eager to help others overcome digital exclusion and build confidence with technology, Committed to sharing your knowledge in a friendly and accessible way to help people connect with family, access essential services and improve their daily lives.
REQUIREMENTS FOR STARTING THE ROLE
Application form to be completed - Volunteer Application Form