Scottish Refugee Council: Refugee Integration Service Volunteer

Ongoing Opportunity

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What is the role?

Who are they?

What can I gain?

Where?

When can I volunteer?

Any requirements?

ROLE DESCRIPTION

Access to information, advice and advocacy is especially important when people in need of protection are first granted refugee status or reach Scotland from abroad. This role is vital in ensuring new refugees are informed about their new rights and entitlements and how to access and navigate key services. You will get full training and guidance on a range of issues that people may need your assistance with and how to act to address them. Tasks will vary, but will include:

• Providing basic advice on accessing benefits and housing
• Helping people with a range of applications and referrals
• Linking people with key services, including communities and SRC services
• Gathering data to inform policy changes
• Administrative and research tasks associated with the role

ABOUT THIS ORGANISATION

Scottish Refugee Council is committed to assist and empower refugees to rebuild their lives in Scotland and settle into the local areas and communities.

WHAT COULD YOU GAIN?

Students can gain valuable experience as part the team in of one of SRC’s core services, working in a fast-paced environment delivering advice and advocacy to refugees. They will gain experience of cultural exchange and of working with statutory services such as social work and local authorities. Volunteers will receive the following training in this role (as a minimum):

• Working with Interpreters training
• Introduction to Refugees: Asylum and Resettlement training
• Child Protection training
• CRM database training
• Casework processes training

WHERE?

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WHEN CAN I VOLUNTEER?

Scottish Refugee Council Offices

SKILLS/EXPERIENCE REQUIRED

• Effective communication and listening skills
• An ability to show empathy with the needs of people seeking protection in Scotland
• Ability to record information accurately and on time in our database.
• Ability to work independently as well as part of a team.
• A commitment to weekly attendance so that the needs of people seeking support
• and advice can be met at the time they most need it.
• Punctuality and trustworthiness.
• An understanding of equal opportunities and the importance of confidentiality.

REQUIREMENTS FOR STARTING THE ROLE

There is an application form, interview and disclosure required for this role.

Click Here to Volunteer!